How to check your Airbnb gift card balance
How to check your Airbnb gift card balance on the official site, by phone or in store — plus activation, fees, expiry and scams to avoid.
Quick answer: Check your Airbnb gift card balance online at airbnb.com or in the Airbnb app. You will need: card number (long); PIN (short). Enter the card number and PIN only on airbnb.com.
What you need
- Card number (long)
- PIN (short)
- Airbnb account
Check your Airbnb gift card balance online
- Go to airbnb.com/gift and sign in.
- Enter the card number (the longer number) and the PIN (the shorter one).
- The value is added to your account.
- Check your balance under Account, then Payment methods.
Other ways to check the balance
- In the app: add the card to your Airbnb account in the official app to see the balance any time.
- On your receipt: the balance remaining after each purchase is usually printed on the receipt.
Activating an Airbnb gift card
Activated at purchase. The value is added to your account when you redeem it.
Fees and expiry
Airbnb says no fees of any kind apply and gift card balances don't expire (US terms).
Where to buy Airbnb gift cards
airbnb.com/giftcards, retailers.
Tips
- The balance is applied automatically when you book.
- Airbnb's help center explains how to find the PIN.
Airbnb gift card FAQs
How do I check my Airbnb gift card balance?
You can check it online at airbnb.com, app. You will usually need card number (long) and pin (short).
How do I activate an Airbnb gift card?
Activated at purchase. The value is added to your account when you redeem it.
Do Airbnb gift cards expire or have fees?
Airbnb says no fees of any kind apply and gift card balances don't expire (US terms).
Is it safe to use a third-party gift card balance checker?
Avoid them. Enter your card number and PIN only on airbnb.com, in its official app, or in store. Third-party checkers can capture the numbers and drain the card.
What should I do if my Airbnb gift card has a zero balance I didn't spend?
Contact Airbnb customer service straight away with the card, the receipt and the purchase details. Card-draining fraud — where numbers are copied before the card is sold — is common; the sooner you report it the better the chance of recovery.
Can I get cash back for a small remaining balance?
Sometimes. Several US states require cash back for small balances — California, for example, for balances under $15 (raised from $10 in April 2026) — and some Canadian provinces have similar rules. Ask at the till or contact the brand.
Sources: www.airbnb.com · www.airbnb.com.