Canada · Credit card

How to activate your Brim Mastercard

Activate your Brim Mastercard online or by phone — what you need, step-by-step instructions and fixes if activation fails.

By the CreditCardCompare editorial team · Updated · Checked against brimfinancial.com

Quick answer: Activate your Brim Mastercard online at brimfinancial.com, in the Brim Financial app or by phone at 1-866-305-2746. Have ready: Last 4 digits of the card; Your email address. Use only brimfinancial.com or the official app, never a link sent by text or email.

Official activation brimfinancial.com Methods: Online Phone: 1-866-305-2746 — Brim support line for Canada and the US, published on brimfinancial.com
Go to official activation
Only activate on brimfinancial.com or the official app. Type the address yourself. Brim Financial will never text or call asking for your full PIN or a one-time code.
A woman sitting at a table looking at her cell phone — activating a new Brim Mastercard
Photo: Vitaly Gariev / Unsplash

What you need

  • Last 4 digits of the card
  • Your email address
  • A new password and security question
  • A PIN you choose

Activate your Brim Mastercard online

  1. Go to brimfinancial.com/activation once the physical card arrives
  2. Enter the card's last 4 digits and your email
  3. Enter the 4-digit code Brim emails you (check spam)
  4. Create a password and security question
  5. Set your PIN
  6. Review the card details and accept the electronic access agreement

Activate by phone

Call 1-866-305-2746 (Brim support line for Canada and the US, published on brimfinancial.com) and follow the automated prompts. You will usually be asked for the card number and a piece of identity information such as the last four digits of your SIN or date of birth.

After you activate

  • First purchase: just insert the chip; Brim says you won't be asked for your PIN
  • Manage the card under My Account > My Card
  • Add the card to Apple Pay or Google Pay

If your Brim Financial card won't activate

  • No email code after 5 minutes: go back and try again
  • Asked for documents: email a utility bill or credit card statement (open 3+ months) to [email protected]; allow up to 48 hours
  • Digital card: doesn't need activation

Brim Mastercard activation FAQs

How do I activate my Brim Mastercard?

You can activate it online at brimfinancial.com. Online or in-app activation is usually fastest: sign in, choose the new card, and confirm the details requested.

Is there a phone number to activate a Brim Financial card?

Yes — Brim Financial lists 1-866-305-2746 for card activation (Brim support line for Canada and the US, published on brimfinancial.com). Only call numbers printed on your card, its sticker or brimfinancial.com.

Can I use my Brim Financial card before activating it?

Generally no. A new card is blocked until it is activated, although some issuers activate a replacement automatically the first time you use it with your PIN, and some let you use a virtual card number in the app straight away.

Does activating a Brim Mastercard affect my credit score?

No. Activation is not a credit check. Any hard inquiry happened when you applied; activating simply switches the card on. Not activating a new account does not close it, so it can still appear on your credit report.

Why won't my Brim Financial card activate?

No email code after 5 minutes: go back and try again Asked for documents: email a utility bill or credit card statement (open 3+ months) to [email protected]; allow up to 48 hours

Is it safe to activate my card online?

Yes, provided you are on the issuer's real website (brimfinancial.com) or official app. Type the address yourself rather than following links in texts or emails. Your bank will never ask for your full PIN or a one-time passcode by phone or text.

Sources: brimfinancial.com. Steps change; if your screen looks different, follow the official instructions.