United States · Credit card

How to activate your Petal Credit Card

Activate your Petal credit card online, in the app or by phone — what you need, step-by-step instructions and fixes if activation fails.

Quick answer: Activate your Petal Credit Card online at petalcard.com or in the Petal app. Have ready: Your card in hand; A Petal online account. Use only petalcard.com or the official app, never a link sent by text or email.

Official activation petalcard.com Methods: Online · Mobile app Phone: use the number on the sticker on your new card
Go to official activation
Only activate on petalcard.com or the official app. Type the address yourself. WebBank will never text or call asking for your full PIN or a one-time code.
A woman sitting at a table looking at her cell phone — activating a new Petal Credit Card
Photo: Vitaly Gariev / Unsplash

What you need

  • Your card in hand
  • A Petal online account

Activate your Petal Credit Card online

  1. If you already have a Petal account, sign in
  2. If not, go to petalcard.com/setup to create one
  3. Have the card in front of you
  4. Follow the prompts to activate it

Activate in the Petal app

  1. Open the Petal app and sign in
  2. Follow the prompt to activate your card
  3. Confirm with the card details

Activate by phone

Call the activation number printed on the sticker on the front of your new card (or the customer-service number on the back) and follow the automated prompts. You will usually be asked for the card number and a piece of identity information such as the last four digits of your Social Security number or your ZIP code.

After you activate

  • Set up autopay
  • Add the card to your mobile wallet

If your WebBank card won't activate

  • Can't activate before the card arrives: you need the physical card
  • No account yet: create one at petalcard.com/setup first

Petal Credit Card activation FAQs

How do I activate my Petal Credit Card?

You can activate it online at petalcard.com, in the Petal app. Online or in-app activation is usually fastest: sign in, choose the new card, and confirm the details requested.

Is there a phone number to activate a WebBank card?

Use the activation number printed on the sticker on the front of your new card, or the number on the back of the card. Only call numbers shown on the card itself or on petalcard.com — scammers publish look-alike numbers.

Can I use my WebBank card before activating it?

Generally no. A new card is blocked until it is activated, although some issuers activate a replacement automatically the first time you use it with your PIN, and some let you use a virtual card number in the app straight away.

Does activating a Petal Credit Card affect my credit score?

No. Activation is not a credit check. Any hard inquiry happened when you applied; activating simply switches the card on. Not activating a new account does not close it, so it can still appear on your credit report.

Why won't my WebBank card activate?

Can't activate before the card arrives: you need the physical card No account yet: create one at petalcard.com/setup first

Is it safe to activate my card online?

Yes, provided you are on the issuer's real website (petalcard.com) or official app. Type the address yourself rather than following links in texts or emails. Your bank will never ask for your full PIN or a one-time passcode by phone or text.

WebBank cards we review

CardAnnual feeRewardsIntro APRForeign feeCredit neededRating
Intuit Business Credit CardQuickBooks/Intuit small-business customers
None 2% cash back on all purchases; 5% on Intuit products and services None See issuer Requires a paid Intuit account

Sources: support.petalcard.com. Steps change; if your screen looks different, follow the official instructions.