How to check your McDonald's Arch Card balance
How to check your McDonald's Arch Card balance on the official site, by phone or in store — plus activation, fees, expiry and scams to avoid.
Quick answer: Check your McDonald's Arch Card balance online at mcdonalds.com, in the McDonald's Arch Card app, by phone (1-877-458-2200) or at any McDonald's Arch Card checkout. You will need: card number; PIN. Enter the card number and PIN only on mcdonalds.com.
What you need
- Card number
- PIN
Check your McDonald's Arch Card balance online
- Check the balance on McDonalds.com. The Arch Card FAQ links to the tool.
- Or call 1-877-458-2200.
- Or check a physical card at participating US restaurants.
- eGift cards: move the balance into your digital Arch Card in the McDonald's app to see it.
Other ways to check the balance
- By phone: call 1-877-458-2200 and enter the card number when prompted.
- In store: ask a cashier or customer-service desk at any McDonald's Arch Card location to check it.
- In the app: add the card to your McDonald's Arch Card account in the official app to see the balance any time.
- On your receipt: the balance remaining after each purchase is usually printed on the receipt.
Activating a McDonald's Arch Card
Activated at purchase. Physical cards can be reloaded at participating restaurants.
Fees and expiry
McDonald's says Arch Card balances never expire and there are no fees. The most a card can hold is $110.
Where to buy McDonald's Arch Cards
McDonald's restaurants, mcdonalds.com, retailers.
Tips
- McDonald's has an Arch Card cash-out page covering state cash-out rules.
McDonald's Arch Card FAQs
How do I check my McDonald's Arch Card balance?
You can check it online at mcdonalds.com, phone, in store, app. You will usually need card number and pin.
How do I activate a McDonald's Arch Card?
Activated at purchase. Physical cards can be reloaded at participating restaurants.
Do McDonald's Arch Cards expire or have fees?
McDonald's says Arch Card balances never expire and there are no fees. The most a card can hold is $110.
Is it safe to use a third-party gift card balance checker?
Avoid them. Enter your card number and PIN only on mcdonalds.com, in its official app, or in store. Third-party checkers can capture the numbers and drain the card.
What should I do if my McDonald's Arch Card has a zero balance I didn't spend?
Contact McDonald's Arch Card customer service straight away with the card, the receipt and the purchase details. Card-draining fraud — where numbers are copied before the card is sold — is common; the sooner you report it the better the chance of recovery.
Can I get cash back for a small remaining balance?
Sometimes. Several US states require cash back for small balances — California, for example, for balances under $15 (raised from $10 in April 2026) — and some Canadian provinces have similar rules. Ask at the till or contact the brand.
Sources: www.mcdonalds.com · www.mcdonalds.com · www.mcdonalds.com.