Restaurant gift card · US

How to check your Subway gift card balance

How to check your Subway gift card balance on the official site, by phone or in store — plus activation, fees, expiry and scams to avoid.

By the CreditCardCompare editorial team · Updated · Checked against subway.com

Quick answer: Check your Subway gift card balance online at subway.com, in the Subway app or at any Subway checkout. You will need: card number; PIN (under silver scratch-off). Enter the card number and PIN only on subway.com.

Official balance checksubway.com Ways to check: Online · App · In store
Check balance on subway.com
Enter your card number and PIN only on subway.com. Third-party "balance checkers" and anyone asking you to read out gift card numbers are the most common ways gift cards get drained.
Four brown gift boxes on white surface — checking a Subway gift card balance
Photo: Caley Dimmock / Unsplash

What you need

  • Card number
  • PIN (under silver scratch-off)

Check your Subway gift card balance online

  1. Registered cards can be checked with the online Subway Gift Card Balance Checker or in the Subway App.
  2. Scratch off the silver box on the back of the card to see the PIN.
  3. For eGift cards, the PIN is in the delivery email.
  4. Unregistered cards can be checked at participating restaurants.

Other ways to check the balance

  • In store: ask a cashier or customer-service desk at any Subway location to check it.
  • In the app: add the card to your Subway account in the official app to see the balance any time.
  • On your receipt: the balance remaining after each purchase is usually printed on the receipt.

Activating a Subway gift card

Activated at purchase.

Fees and expiry

See the Subway Gift Card Terms and Conditions.

Where to buy Subway gift cards

Subway restaurants, subway.com.

Tips

  • Registering the card lets you merge balances and protects it.

Subway gift card FAQs

How do I check my Subway gift card balance?

You can check it online at subway.com, app, in store. You will usually need card number and pin (under silver scratch-off).

How do I activate a Subway gift card?

Activated at purchase.

Do Subway gift cards expire or have fees?

See the Subway Gift Card Terms and Conditions.

Is it safe to use a third-party gift card balance checker?

Avoid them. Enter your card number and PIN only on subway.com, in its official app, or in store. Third-party checkers can capture the numbers and drain the card.

What should I do if my Subway gift card has a zero balance I didn't spend?

Contact Subway customer service straight away with the card, the receipt and the purchase details. Card-draining fraud — where numbers are copied before the card is sold — is common; the sooner you report it the better the chance of recovery.

Can I get cash back for a small remaining balance?

Sometimes. Several US states require cash back for small balances — California, for example, for balances under $15 (raised from $10 in April 2026) — and some Canadian provinces have similar rules. Ask at the till or contact the brand.

Sources: www.subway.com · www.subway.com.