How to check your Nintendo eShop gift card balance
How to check your Nintendo eShop gift card balance on the official site, by phone or in store — plus activation, fees, expiry and scams to avoid.
Quick answer: Check your Nintendo eShop gift card balance online at nintendo.com or in the Nintendo eShop app. You will need: Nintendo Account; 16-digit code. Enter the card number and PIN only on nintendo.com.
What you need
- Nintendo Account
- 16-digit code
Check your Nintendo eShop gift card balance online
- An unused eShop card holds its full value. Nintendo moves the entire amount when the card is used, so a card has either its full balance or nothing.
- Redeem at ec.nintendo.com/redeem or in the Nintendo eShop on your Switch.
- On the Switch, open Nintendo eShop and select your user icon. Available Funds shows your balance.
- Or sign in to your Nintendo Account online and open Funds and Payment Methods.
Other ways to check the balance
- In the app: add the card to your Nintendo eShop account in the official app to see the balance any time.
- On your receipt: the balance remaining after each purchase is usually printed on the receipt.
Activating a Nintendo eShop gift card
Activated at purchase.
Fees and expiry
See the Nintendo eShop Card Terms and Conditions.
Where to buy Nintendo eShop gift cards
retailers, Nintendo Store.
Tips
- If the scratch-off area is missing, see Nintendo's lost-code support article.
- Cards are tied to a region.
Nintendo eShop gift card FAQs
How do I check my Nintendo eShop gift card balance?
You can check it online at nintendo.com, app. You will usually need nintendo account and 16-digit code.
How do I activate a Nintendo eShop gift card?
Activated at purchase.
Do Nintendo eShop gift cards expire or have fees?
See the Nintendo eShop Card Terms and Conditions.
Is it safe to use a third-party gift card balance checker?
Avoid them. Enter your card number and PIN only on nintendo.com, in its official app, or in store. Third-party checkers can capture the numbers and drain the card.
What should I do if my Nintendo eShop gift card has a zero balance I didn't spend?
Contact Nintendo eShop customer service straight away with the card, the receipt and the purchase details. Card-draining fraud — where numbers are copied before the card is sold — is common; the sooner you report it the better the chance of recovery.
Can I get cash back for a small remaining balance?
Sometimes. Several US states require cash back for small balances — California, for example, for balances under $15 (raised from $10 in April 2026) — and some Canadian provinces have similar rules. Ask at the till or contact the brand.
Sources: en-americas-support.nintendo.com · www.nintendo.com.