Gaming gift card · US & CA

How to check your PlayStation Store gift card balance

How to check your PlayStation Store gift card balance on the official site, by phone or in store — plus activation, fees, expiry and scams to avoid.

By the CreditCardCompare editorial team · Updated · Checked against playstation.com

Quick answer: Check your PlayStation Store gift card balance online at playstation.com or in the PlayStation Store app. You will need: PlayStation Network account; 12-digit voucher code. Enter the card number and PIN only on playstation.com.

Official balance checkplaystation.com Ways to check: Online · App
Enter your card number and PIN only on playstation.com. Third-party "balance checkers" and anyone asking you to read out gift card numbers are the most common ways gift cards get drained.
Four brown gift boxes on white surface — checking a PlayStation Store gift card balance
Photo: Caley Dimmock / Unsplash

What you need

  • PlayStation Network account
  • 12-digit voucher code

Check your PlayStation Store gift card balance online

  1. Redeem the card on a PS5 or PS4, in the PlayStation App or in a web browser. Select your profile, then Redeem Code.
  2. Enter the 12-digit code.
  3. To see your wallet in the PlayStation App or on the web, open Payment Management. The balance is at the top.
  4. On a PS5, open PlayStation Store, press the triangle button and select More. Your wallet balance shows next to your profile icon.

Other ways to check the balance

  • In the app: add the card to your PlayStation Store account in the official app to see the balance any time.
  • On your receipt: the balance remaining after each purchase is usually printed on the receipt.

Activating a PlayStation Store gift card

Activated at purchase. Codes can be used only once.

Fees and expiry

The code must be for the same region as your account.

Where to buy PlayStation Store gift cards

PlayStation Store, retailers.

Tips

  • A US code won't work on a Canadian account.
  • Check your transaction history if the balance seems wrong.

PlayStation Store gift card FAQs

How do I check my PlayStation Store gift card balance?

You can check it online at playstation.com, app. You will usually need playstation network account and 12-digit voucher code.

How do I activate a PlayStation Store gift card?

Activated at purchase. Codes can be used only once.

Do PlayStation Store gift cards expire or have fees?

The code must be for the same region as your account.

Is it safe to use a third-party gift card balance checker?

Avoid them. Enter your card number and PIN only on playstation.com, in its official app, or in store. Third-party checkers can capture the numbers and drain the card.

What should I do if my PlayStation Store gift card has a zero balance I didn't spend?

Contact PlayStation Store customer service straight away with the card, the receipt and the purchase details. Card-draining fraud — where numbers are copied before the card is sold — is common; the sooner you report it the better the chance of recovery.

Can I get cash back for a small remaining balance?

Sometimes. Several US states require cash back for small balances — California, for example, for balances under $15 (raised from $10 in April 2026) — and some Canadian provinces have similar rules. Ask at the till or contact the brand.

Sources: www.playstation.com · www.playstation.com.