How to activate your Rogers Bank Mastercard
Activate your Rogers Bank Mastercard online, in the app or by phone — what you need, step-by-step instructions and fixes if activation fails.
Quick answer: Activate your Rogers Bank Mastercard online at rogersbank.com, in the Rogers Bank app or by phone at 1-855-275-2216. Have ready: Rogers Bank online account (primary cardholder); Your new card. Use only rogersbank.com or the official app, never a link sent by text or email.
What you need
- Rogers Bank online account (primary cardholder)
- Your new card
Activate your Rogers Bank Mastercard online
- Sign in to your Rogers Bank online account
- Select the new card
- Choose the activate option
- Confirm
Activate in the Rogers Bank app app
- Open the Rogers Bank app and sign in
- Select the new card
- Tap Activate
Activate by phone
Call 1-855-275-2216 (Activation number published on rogersbank.com. Supplementary cards: use the number on the card sticker) and follow the automated prompts. You will usually be asked for the card number and a piece of identity information such as the last four digits of your SIN or date of birth.
After you activate
- Make your first in-store purchase by inserting the card and entering your PIN
- Add the card to your mobile wallet
- Set up autopay
If your Rogers Bank card won't activate
- Supplementary card won't activate online: supplementary cards can only be activated through the call centre
- Tap declined at first: insert the card and enter your PIN once
Rogers Bank Mastercard activation FAQs
How do I activate my Rogers Bank Mastercard?
You can activate it online at rogersbank.com, in the Rogers Bank app, by phone. Online or in-app activation is usually fastest: sign in, choose the new card, and confirm the details requested.
Is there a phone number to activate a Rogers Bank card?
Yes — Rogers Bank lists 1-855-275-2216 for card activation (Activation number published on rogersbank.com. Supplementary cards: use the number on the card sticker). Only call numbers printed on your card, its sticker or rogersbank.com.
Can I use my Rogers Bank card before activating it?
Generally no. A new card is blocked until it is activated, although some issuers activate a replacement automatically the first time you use it with your PIN, and some let you use a virtual card number in the app straight away.
Does activating a Rogers Bank Mastercard affect my credit score?
No. Activation is not a credit check. Any hard inquiry happened when you applied; activating simply switches the card on. Not activating a new account does not close it, so it can still appear on your credit report.
Why won't my Rogers Bank card activate?
Supplementary card won't activate online: supplementary cards can only be activated through the call centre Tap declined at first: insert the card and enter your PIN once
Is it safe to activate my card online?
Yes, provided you are on the issuer's real website (rogersbank.com) or official app. Type the address yourself rather than following links in texts or emails. Your bank will never ask for your full PIN or a one-time passcode by phone or text.
Rogers Bank cards we review
| Card | Annual fee | Rewards | Intro APR | Foreign fee | Credit needed | Rating |
|---|---|---|---|---|---|---|
Rogers Red World Legend MastercardRogers/Fido customers who travel abroad |
C$495/yr | 2% cash back on all eligible purchases, per Rogers Bank | None | None | See issuer | — |
Sources: www.rogersbank.com · www.rogersbank.com. Steps change; if your screen looks different, follow the official instructions.