How to check your Amazon gift card balance
How to check your Amazon gift card balance on the official site, by phone or in store — plus activation, fees, expiry and scams to avoid.
Quick answer: Check your Amazon gift card balance online at amazon.com or in the Amazon app. You will need: Amazon account; claim code (for unredeemed cards). Enter the card number and PIN only on amazon.com.
What you need
- Amazon account
- Claim code (for unredeemed cards)
Check your Amazon gift card balance online
- Sign in to amazon.com and go to Your Account, then Gift cards.
- Your gift card balance is shown at the top. The transaction list shows how each card was used, with order IDs or serial numbers.
- To add a new card, choose Redeem a gift card and enter the claim code. Redeem only into your own account.
- For a physical card with no printed value, check the purchase in Your Orders and match the 16-digit serial number on the back of the card.
Other ways to check the balance
- In the app: add the card to your Amazon account in the official app to see the balance any time.
- On your receipt: the balance remaining after each purchase is usually printed on the receipt.
Activating an Amazon gift card
Physical cards are activated at the register when bought in store. Digital cards are ready to use when delivered.
Fees and expiry
No fees and no expiry, according to Amazon's gift card terms. Once redeemed, the balance stays in your account and can't be transferred.
Where to buy Amazon gift cards
amazon.com, grocery stores, drugstores, convenience stores.
Tips
- Amazon has no public tool for checking a card without redeeming it. Sites that claim to do this are phishing.
- Amazon.ca gift cards work only on amazon.ca, and amazon.com cards only on amazon.com.
- No real agency or company asks for payment in Amazon gift cards.
Amazon gift card FAQs
How do I check my Amazon gift card balance?
You can check it online at amazon.com, app. You will usually need amazon account and claim code (for unredeemed cards).
How do I activate an Amazon gift card?
Physical cards are activated at the register when bought in store. Digital cards are ready to use when delivered.
Do Amazon gift cards expire or have fees?
No fees and no expiry, according to Amazon's gift card terms. Once redeemed, the balance stays in your account and can't be transferred.
Is it safe to use a third-party gift card balance checker?
Avoid them. Enter your card number and PIN only on amazon.com, in its official app, or in store. Third-party checkers can capture the numbers and drain the card.
What should I do if my Amazon gift card has a zero balance I didn't spend?
Contact Amazon customer service straight away with the card, the receipt and the purchase details. Card-draining fraud — where numbers are copied before the card is sold — is common; the sooner you report it the better the chance of recovery.
Can I get cash back for a small remaining balance?
Sometimes. Several US states require cash back for small balances — California, for example, for balances under $15 (raised from $10 in April 2026) — and some Canadian provinces have similar rules. Ask at the till or contact the brand.
Sources: www.amazon.com · www.amazon.com · www.amazon.com.