How to check your Best Buy gift card balance
How to check your Best Buy gift card balance on the official site, by phone or in store — plus activation, fees, expiry and scams to avoid.
Quick answer: Check your Best Buy gift card balance online at bestbuy.com, by phone (1-888-716-7994) or at any Best Buy checkout. You will need: card number; PIN. Enter the card number and PIN only on bestbuy.com.
What you need
- Card number
- PIN
Check your Best Buy gift card balance online
- Go to bestbuy.com/gift-card-balance.
- Enter the card number and PIN from the back of the card.
- View your balance.
- Or call 1-888-716-7994, or ask at any US Best Buy store.
Other ways to check the balance
- By phone: call 1-888-716-7994 and enter the card number when prompted.
- In store: ask a cashier or customer-service desk at any Best Buy location to check it.
- On your receipt: the balance remaining after each purchase is usually printed on the receipt.
Activating a Best Buy gift card
Activated at the register when purchased.
Fees and expiry
See Best Buy's gift card terms and conditions on bestbuy.com.
Where to buy Best Buy gift cards
Best Buy stores, bestbuy.com, grocery stores.
Tips
- Best Buy's site sells other brands' gift cards. Check those with the brand, not Best Buy.
- Keep the receipt from the gift card purchase.
Best Buy gift card FAQs
How do I check my Best Buy gift card balance?
You can check it online at bestbuy.com, phone, in store. You will usually need card number and pin.
How do I activate a Best Buy gift card?
Activated at the register when purchased.
Do Best Buy gift cards expire or have fees?
See Best Buy's gift card terms and conditions on bestbuy.com.
Is it safe to use a third-party gift card balance checker?
Avoid them. Enter your card number and PIN only on bestbuy.com, in its official app, or in store. Third-party checkers can capture the numbers and drain the card.
What should I do if my Best Buy gift card has a zero balance I didn't spend?
Contact Best Buy customer service straight away with the card, the receipt and the purchase details. Card-draining fraud — where numbers are copied before the card is sold — is common; the sooner you report it the better the chance of recovery.
Can I get cash back for a small remaining balance?
Sometimes. Several US states require cash back for small balances — California, for example, for balances under $15 (raised from $10 in April 2026) — and some Canadian provinces have similar rules. Ask at the till or contact the brand.
Sources: www.bestbuy.com · www.bestbuy.com · www.bestbuy.com.