How to check your Lowe's gift card balance
How to check your Lowe's gift card balance on the official site, by phone or in store — plus activation, fees, expiry and scams to avoid.
Quick answer: Check your Lowe's gift card balance online at lowes.com, by phone (1-800-560-7172) or at any Lowe's checkout. You will need: gift card number; PIN (under the metallic strip). Enter the card number and PIN only on lowes.com.
What you need
- Gift card number
- PIN (under the metallic strip)
Check your Lowe's gift card balance online
- Find the card number on the back and scratch off the metallic strip to see the PIN.
- Go to lowes.com/l/help/gift-card-balance.
- Enter the number and PIN.
- For e-gift cards, open the purchase email and click 'Get My E-Gift Card Now' to see the number and PIN.
- Or call 1-800-560-7172, or visit the Customer Service Desk.
Other ways to check the balance
- By phone: call 1-800-560-7172 and enter the card number when prompted.
- In store: ask a cashier or customer-service desk at any Lowe's location to check it.
- On your receipt: the balance remaining after each purchase is usually printed on the receipt.
Activating a Lowe's gift card
Activated at the register when purchased.
Fees and expiry
See Lowe's gift card terms.
Where to buy Lowe's gift cards
Lowe's stores, lowes.com, grocery stores.
Tips
- Lowe's in-store credit is a separate product with its own help page.
- Look over the metallic strip before you buy.
Lowe's gift card FAQs
How do I check my Lowe's gift card balance?
You can check it online at lowes.com, phone, in store. You will usually need gift card number and pin (under the metallic strip).
How do I activate a Lowe's gift card?
Activated at the register when purchased.
Do Lowe's gift cards expire or have fees?
See Lowe's gift card terms.
Is it safe to use a third-party gift card balance checker?
Avoid them. Enter your card number and PIN only on lowes.com, in its official app, or in store. Third-party checkers can capture the numbers and drain the card.
What should I do if my Lowe's gift card has a zero balance I didn't spend?
Contact Lowe's customer service straight away with the card, the receipt and the purchase details. Card-draining fraud — where numbers are copied before the card is sold — is common; the sooner you report it the better the chance of recovery.
Can I get cash back for a small remaining balance?
Sometimes. Several US states require cash back for small balances — California, for example, for balances under $15 (raised from $10 in April 2026) — and some Canadian provinces have similar rules. Ask at the till or contact the brand.
Sources: www.lowes.com · www.lowes.com.