Store gift card · US

How to check your Kohl's gift card balance

How to check your Kohl's gift card balance on the official site, by phone or in store — plus activation, fees, expiry and scams to avoid.

By the CreditCardCompare editorial team · Updated · Checked against kohls.com

Quick answer: Check your Kohl's gift card balance online at kohls.com, in the Kohl's app or by phone (1-800-935-6457). You will need: gift card number; PIN. Enter the card number and PIN only on kohls.com.

Official balance checkkohls.com Ways to check: Online · Phone · App Phone: 1-800-935-6457
Check balance on kohls.com
Enter your card number and PIN only on kohls.com. Third-party "balance checkers" and anyone asking you to read out gift card numbers are the most common ways gift cards get drained.
Wrapped gift box — checking a Kohl's gift card balance
Photo: Ekaterina Shevchenko / Unsplash

What you need

  • Gift card number
  • PIN

Check your Kohl's gift card balance online

  1. Go to Check My Balance on kohls.com.
  2. Enter the gift card number and PIN.
  3. Complete the reCAPTCHA and click Check Balance.
  4. Or call the automated line at 800-935-6457, or add the card to Kohl's Wallet in the app.

Other ways to check the balance

  • By phone: call 1-800-935-6457 and enter the card number when prompted.
  • In the app: add the card to your Kohl's account in the official app to see the balance any time.
  • On your receipt: the balance remaining after each purchase is usually printed on the receipt.

Activating a Kohl's gift card

Activated at purchase.

Fees and expiry

See Kohl's gift card FAQ.

Where to buy Kohl's gift cards

Kohl's stores, kohls.com.

Tips

  • Kohl's Cash is a promotional reward, not a gift card.
  • Save your card to Kohl's Wallet for quick checkout.

Kohl's gift card FAQs

How do I check my Kohl's gift card balance?

You can check it online at kohls.com, phone, app. You will usually need gift card number and pin.

How do I activate a Kohl's gift card?

Activated at purchase.

Do Kohl's gift cards expire or have fees?

See Kohl's gift card FAQ.

Is it safe to use a third-party gift card balance checker?

Avoid them. Enter your card number and PIN only on kohls.com, in its official app, or in store. Third-party checkers can capture the numbers and drain the card.

What should I do if my Kohl's gift card has a zero balance I didn't spend?

Contact Kohl's customer service straight away with the card, the receipt and the purchase details. Card-draining fraud — where numbers are copied before the card is sold — is common; the sooner you report it the better the chance of recovery.

Can I get cash back for a small remaining balance?

Sometimes. Several US states require cash back for small balances — California, for example, for balances under $15 (raised from $10 in April 2026) — and some Canadian provinces have similar rules. Ask at the till or contact the brand.

Sources: www.kohls.com · www.kohls.com.