How to check your Shoppers Drug Mart / Pharmaprix gift card balance
How to check your Shoppers Drug Mart / Pharmaprix gift card balance on the official site, by phone or in store — plus activation, fees, expiry and scams to avoid.
Quick answer: Check your Shoppers Drug Mart / Pharmaprix gift card balance online at shoppersdrugmart.ca, by phone using the number on the back of the card or at any Shoppers Drug Mart / Pharmaprix checkout. You will need: gift card number; PIN, if the card has one. Enter the card number and PIN only on shoppersdrugmart.ca.
What you need
- Gift card number
- PIN, if the card has one
Check your Shoppers Drug Mart / Pharmaprix gift card balance online
- Use the balance inquiry tool on shoppersdrugmart.ca.
- Or call the number printed on the back of your physical card.
- Or ask a team member or in-store customer service at Shoppers Drug Mart or Pharmaprix.
Other ways to check the balance
- By phone: call the number printed on the back of the card and enter the card number when prompted.
- In store: ask a cashier or customer-service desk at any Shoppers Drug Mart / Pharmaprix location to check it.
- On your receipt: the balance remaining after each purchase is usually printed on the receipt.
Activating a Shoppers Drug Mart / Pharmaprix gift card
Activated at purchase.
Fees and expiry
See the Shoppers Drug Mart Gift Card Terms and Conditions (Loblaw).
Where to buy Shoppers Drug Mart / Pharmaprix gift cards
Shoppers Drug Mart, Pharmaprix, shoppersdrugmart.ca (digital).
Tips
- PC Optimum points aren't a gift card and are managed at pcoptimum.ca.
- Shoppers sells many third-party gift cards. Check those with the brand.
Shoppers Drug Mart / Pharmaprix gift card FAQs
How do I check my Shoppers Drug Mart / Pharmaprix gift card balance?
You can check it online at shoppersdrugmart.ca, phone, in store. You will usually need gift card number and pin, if the card has one.
How do I activate a Shoppers Drug Mart / Pharmaprix gift card?
Activated at purchase.
Do Shoppers Drug Mart / Pharmaprix gift cards expire or have fees?
See the Shoppers Drug Mart Gift Card Terms and Conditions (Loblaw).
Is it safe to use a third-party gift card balance checker?
Avoid them. Enter your card number and PIN only on shoppersdrugmart.ca, in its official app, or in store. Third-party checkers can capture the numbers and drain the card.
What should I do if my Shoppers Drug Mart / Pharmaprix gift card has a zero balance I didn't spend?
Contact Shoppers Drug Mart / Pharmaprix customer service straight away with the card, the receipt and the purchase details. Card-draining fraud — where numbers are copied before the card is sold — is common; the sooner you report it the better the chance of recovery.
Can I get cash back for a small remaining balance?
Sometimes. Several US states require cash back for small balances — California, for example, for balances under $15 (raised from $10 in April 2026) — and some Canadian provinces have similar rules. Ask at the till or contact the brand.
Sources: dis-prod.assetful.loblaw.ca · www.shoppersdrugmart.ca.