How to check your Walmart gift card balance
How to check your Walmart gift card balance on the official site, by phone or in store — plus activation, fees, expiry and scams to avoid.
Quick answer: Check your Walmart gift card balance online at walmart.com, in the Walmart app, by phone (1-888-537-5503) or at any Walmart checkout. You will need: gift card number; PIN (under the silver scratch-off coating). Enter the card number and PIN only on walmart.com.
What you need
- Gift card number
- PIN (under the silver scratch-off coating)
Check your Walmart gift card balance online
- Scratch off the silver coating on the back of the card to reveal the PIN.
- Go to walmart.com/account/giftcards/balance.
- Enter the card number and PIN. You can add an optional nickname.
- Save the card to your account to see its balance any time.
- Or call 1-888-537-5503 (Monday to Friday, 7 a.m. to 9 p.m.) or ask at a register.
Other ways to check the balance
- By phone: call 1-888-537-5503 and enter the card number when prompted.
- In store: ask a cashier or customer-service desk at any Walmart location to check it.
- In the app: add the card to your Walmart account in the official app to see the balance any time.
- On your receipt: the balance remaining after each purchase is usually printed on the receipt.
Activating a Walmart gift card
Activated at the register when purchased. eGift card PINs are in the confirmation email.
Fees and expiry
See Walmart's gift card terms on walmart.com. Walmart store gift cards have no purchase fee.
Where to buy Walmart gift cards
Walmart stores, walmart.com.
Tips
- The Walmart Visa Gift Card is checked at walmartgift.com instead.
- Keep your receipt, since it helps if a card turns out to have been drained.
- Check that the scratch-off area wasn't disturbed before you buy.
Walmart gift card FAQs
How do I check my Walmart gift card balance?
You can check it online at walmart.com, phone, in store, app. You will usually need gift card number and pin (under the silver scratch-off coating).
How do I activate a Walmart gift card?
Activated at the register when purchased. eGift card PINs are in the confirmation email.
Do Walmart gift cards expire or have fees?
See Walmart's gift card terms on walmart.com. Walmart store gift cards have no purchase fee.
Is it safe to use a third-party gift card balance checker?
Avoid them. Enter your card number and PIN only on walmart.com, in its official app, or in store. Third-party checkers can capture the numbers and drain the card.
What should I do if my Walmart gift card has a zero balance I didn't spend?
Contact Walmart customer service straight away with the card, the receipt and the purchase details. Card-draining fraud — where numbers are copied before the card is sold — is common; the sooner you report it the better the chance of recovery.
Can I get cash back for a small remaining balance?
Sometimes. Several US states require cash back for small balances — California, for example, for balances under $15 (raised from $10 in April 2026) — and some Canadian provinces have similar rules. Ask at the till or contact the brand.
Sources: www.walmart.com · www.walmart.com · www.walmart.com.